This is presented as a sample only.  It has not been reviewed by the Town Council nor the Town Attorney.

 

Section 22 (new)

Town of Gray

Personnel Policies

Internet, Electronic Communications and Computer Policy

August, 2005                                                                                                    DRAFT                                                          

I. Purpose

Electronic communications, Internet and telecommunication access and computers are resources made available to Town employees to communicate with each other, other governmental entities, companies and individuals for the conduct of business and the benefit of the Town of Gray.  This Policy covers elected and appointed officials as they conduct the town’s business through electronic communications that are created or responded to regardless of the ownership of the telecommunications device.

II. Policy

The Town of Gray’s computers, Electronic  System (e-mail) and internet connection is designed to facilitate any Town business communication among employees and other business associates for messages or memoranda. Since no computer system is completely secure, the e-mail system’s use to transmit sensitive materials such as personnel decisions and other similar information should be done with extreme caution and should be followed up by written memorandum or personal conversation.

The e-mail system and computers are Town property and intended for Town business. It must be understood that use of this system and Town computers is a privilege, which may be limited or removed if the privilege is abused at any time or for any reason, at the sole discretion of the Town of Gray. The system is not to be used for personal gain or to support or advocate for non-Town related activities or business purposes. All data and other electronic messages within this system are the property of the Town of Gray. As such, the Town management has the right to inspect the contents of any publicly owned computer or any computer used on Town time that is involved in the conduct of local government business.. E-mail messages have been found to be public records and may be subject to the Freedom of Access ( AKA Right to Know) laws 1 M.R.S.A. § 401 et. seq, depending on their content. Public Officials, both elected and appointed, have a further obligation to comply with this policy when such communications are part of conducting the Town’s business, even if completed on personal computers.

Employees may not intentionally intercept, eavesdrop, record, read, alter, or receive other persons' e-mail messages without proper authorization.

The Town of Gray owns and administers the necessary software and licenses to provide access to e-mail and Internet services. Employees may not rent, copy or loan the software, or its documentation. The Town has invested much time and money to secure its electronic systems from intrusion and harmful viruses. Therefore, employees and officials may not provide alternative software to access the system. Employees and officials may be held responsible for any damages caused by using unauthorized software or viruses they introduce into the Town system. All Department Heads are responsible for the implementation and adherence of this policy within their departments.

 

III. Email, Internet Access and Electronic Communication’s Protocols:

A. General Information on Passwords

While you may have a confidential password, users should be aware that this does not mean that the system is for personal confidential communication, nor does it suggest that e-mail is the property right of the employee. The use of the e-mail system is for Town business. Passwords should be periodically changed to ensure security of the e-mail system. Users should not share their passwords with anyone else, other than as his or her supervisor may require. If a password is used, it must be logged in through the Controller’s Office since access to a computer during the absence of an employee may be necessary to conduct the Town’s business.

B. Internet Use

The Internet provides the Town with significant access and dissemination of information to individuals outside of the Town. The use of the Internet system for access and dissemination is intended to serve Town business. Like all e-mail messages, Internet messages are capable of being forwarded without the express permission of the original author. Internet messages are also routinely passed through routers before they reach their final destination. A message is "touched" many times before it gets to its recipient, and the message author should be aware of this. Transmission of electronic messages on communications media shall be treated with the same degree of propriety, professionalism, and confidentially as written correspondence. However, employees do not have any expectation of privacy to e-mail that is sent or received and is not considered “confidential.”  The Town Manager, or his designee, has the right to authorize the viewing of a person’s e-mail.

           

            Employees may use e-mail to communicate with individuals outside Town government.  This use will be similar to personal use of the telephone in that it cannot interfere with the execution of their duties and it may not be for personal gain or for illegal, disruptive, or unethical activities.

 

Users must use caution in the transmission and dissemination of messages outside of the town and must comply with this policy                                                                                              and all  state and federal laws.

C. Prohibited Uses

The Town's e-mail and Internet systems may be used only for lawful purposes. When sending e-mail messages, appropriateness and good judgment should be used. The following are examples (but are not limited to this list) of Internet and e-mail uses which are prohibited:

  • Communications that in any way may be construed by others as disruptive, offensive, abusive, or threatening.
  • Communications of sexually explicit images or messages or that constitute child pornography.
  • Communications that contain ethnic slurs, racial epithets, or anything that may be construed as harassment or disparagement of others based on race, national origin, sex, age, disability or religious beliefs.
  • Solicitation for commercial ventures, religious or political causes, outside organizations, or other non-job-related solicitations.
  • Using e-mail to send chain letters, solicitations for private gain, or any information in violation of this policy. 
  • Access to Internet resources, including web sites and news groups, that are inappropriate in a business setting.
  • Communications that encourage conduct that would constitute a criminal offense or give rise to civil liability.
  • Knowingly transmitting electronic data that is corrupted, contains virus’s or other unwanted materials such as “spam” or containing programming to interrupt the receiver’s computer system may be viewed as a criminal offense or give rise to a civil liability on the part of the sender.
  • Any other use that may compromise the integrity of the Town of Gray and its business in any way.

D. Retention of E-Mail

Generally, e-mail messages are another form of communications while conducting the Town’s business.  As such it will be considered part of the public’s record and may be subject to reproduction under the State’s Freedom of Access Laws and should be retained appropriately on the computer or a hard copy file. However, depending on the content of the e-mail message, some may be routinely discarded.  These include but are not limited to spam, unsolicited advertisements and the like. Emails are similar to printed communication and should be written with the same care indicated above. Each department head is responsible for assuring that each employee creating electronic messages during their employment complies with this policy.

However, employees should be aware that when they have deleted a message from their workstation mailbox, it may not have been deleted from the central email system. The message may be residing in the recipient's mailbox or forwarded to other recipients. Furthermore, the message may be stored on the computer's back-up system for an indefinite period. Note that e-mail has been classified as "public" documents, i.e. available to the media. Keep that in mind when you create or store e-mail.

Elected and appointed officials who use their personal computers for electronic communications of the Town’s business fall under this same policy and protocols.

E. Response to Requests under the Freedom of Access Laws

            Electronic Communications (E-mail messages) have been found to be public records and may be subject to the Freedom of Access ( AKA Right to Know) laws 1 M.R.S.A. § 401 et. seq, depending on their content. Employees and Public Officials, both elected and appointed, have a further obligation to comply with this policy when such communications are part of conducting the Town’s business, even if completed on personal computers.  When a request under this law or the federal equivalent, the Right to Know Law is received by the Town through its employees or public officials, the following guidelines shall be followed:

 

E.1  Requests made to the Town under the Freedom of Access Laws regarding emails shall be coordinated by the Town Manager.

 

            A. When a request for electronic communications is received by any elected or appointed official, the request should be forwarded to the Town Manager who will review the request in the full context of the Freedom of Access Laws. The request must be specific enough to determine which documents or the period of time within which the documents may have been created. Requests for information that are so broad and general will require the Manager to contact the requestor to discern the information needed.  The Manager will estimate the cost of reproducing such documents and notify the requestor as soon as reasonable and before any documents are developed or distributed.

 

            B. The Manager will request such electronic communications that are the subject of the request be forwarded to the Manager’s office for collection along with any other documents related to the request and prepare them for distribution.

 

            C. The Manager shall report all requests and their compliance to the Town Council.

 

E.2  Notwithstanding the above, it is the intent of the Town of Gray to fully comply with and meet its obligations under the State of Maine Freedom of Access Law and the Federal Right to Know Law.

 

F. Applicability to Employees, Part-time Employees, Contractors, and other Elected and Appointed Officials

This Internet, electronic communications and computer policy applies to all employees full time and part time, volunteers, contractors and elected and appointed officials and other individuals who are provided access to the Town's system. Third parties should only be provided access to the Town’s electronic system as necessary for their business purpose with the Town, and only if they abide by all applicable rules.

G. Employee Termination, Leave of Absence, Vacation, and Other

Employees who leave employment with the Town of Gray have no right to the contents of their e-mail messages and are not allowed access to the e-mail system. Supervisors or management may access an employee's e-mail if employees are on leave of absence, vacation, sick leave or otherwise absent and it is necessary for the Town's business purposes.

H. Penalties

The misuse of the Internet or e-mail privileges may be considered sufficient cause for discipline, up to and including discharge of employment, in accordance with the Town of Gray’s Personnel Policy and/or other applicable rules or laws. In addition, in the event of suspected, alleged or actual illegal activity, the Town may notify or cooperate with applicable law enforcement authorities for potential civil or criminal investigation or prosecution.

IV. Acceptance

 

 

 

 

The Town will require employees to read and accept the terms of this policy before making electronic systems available.

 

 

Reviewed and accepted by ______________________________________ on this date_____________________.

 

The above policy shall be incorporated into the Town’s Personnel Policies at the time of adoption as Section 22.